Last updated: October 2026
Have a question or a problem with WedQuiz? Write to us at hola@wedquiz.app and we'll get back to you as soon as possible, usually within one or two working days.
Email: hola@wedquiz.app
To help us help you faster, please include:
Do guests need to install anything?
No. Guests join by scanning the QR code or opening the event link in their phone's browser. Only the couple organising the quiz uses the app.
Do I need to create an account?
No. WedQuiz has no accounts or sign-up: the event is linked to the phone you created it on.
How much does it cost?
Creating and testing your quiz is free. To publish it so guests can play, there is a one-time in-app payment, handled by the App Store or Google Play. There are no subscriptions.
I paid, but the app still shows as locked
Open the payment screen again and tap "Restore purchases", using the same App Store or Google Play account you paid with. If it still doesn't work, write to us.
How do I request a refund?
Payments are handled by Apple and Google, so refunds are requested directly from them: at reportaproblem.apple.com if you paid on the App Store, or from your Google Play order history if you paid on Android.
How do I show the ranking on a big screen?
In the app, once the event is published, copy the "Big screen" link and open it in the browser of a computer connected to a projector or a TV.
Can I delete my data?
Yes. You'll find the steps at wedquiz.app/en/eliminar-datos, or write to us at hola@wedquiz.app.